Sacred Mountain Spa
at The Mount Shasta Resort
Treat Yourself Well
7 days a week
10am - 6pm
2224 W.A. Barr Rd.
Mount Shasta, CA 96067
Here are some helpful guidelines to visiting our spa.
Please call or email with any questions or concerns you may have.
In order for you to truly relax and receive all the great benefits of your service, it is best to arrive 5-10 minutes prior to the start of your treatment. You will be offered a glass of water or hot tea of which you may choose to enjoy your beverage before or after your service.
Clients receiving multiple treatments or massages will be given robes or slippers if desired. While many clients prefer to remove all garments before massage, those that feel uncomfortable doing so can discuss this with their practitioner.
24 Hour Cancellation Policy
If you need to cancel your appointment, please do so at least 24 hours prior. If the spa is not notified of a cancellation 24 hours prior to the service 50% of the service cost will be charged. No call no shows will be charged 100% of the service cost.
Children and Cell Phones
Though we love children, we must insist that you please do not bring them to the spa with you. In order to keep disturbances and distractions to a minimum, we request all cell phones and pagers be turned off or turned to vibrate mode while inside the spa.
Gratuities are not included in the prices of our spa services. Gratuity is not expected, but is very much appreciated. The industry average is 15-20% of the service cost.
Gift certificates may be purchased for any dollar amount. All gift cards are non-refundable, not redeemable for cash, and non-transferrable. Gift cards must be presented at the time of redemption. The spa is not responsible for any lost or stolen certificates.
We accept VISA, Mastercard, Discover, and American Express. Personal checks and/or cash are all accepted. There will be a $25 charge for any returned check. All prices of services are subject to change without notice. Follow us on Facebook for frequent specials and resort stay packages.
No cash refunds on product sales or services, Any unopened, unused merchandise may be exchanged only within 15 days of purchase with the original sales receipt. There are no returns on gift certificates and/or treatment series.
About Your Visit
We are not responsible for any personal belongings brought into the spa. Prior to the start of service please inform your practitioner about any medical conditions. We do appreciate any feedback on how to make your visit the best it can be.
Our goal is to make your spa day a delightful experience!
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